Terms of Service
Thank you for visiting Seibert-Rice.com (the -Site-). This Site is owned and operated by Seibert & Rice, Inc. By visiting the Site you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use the Site. Seibert & Rice reserves the right to revise these terms and conditions at any time without prior notice. For this reason, we encourage you to visit this page and review these terms and conditions whenever you use the Site or purchase a product from the Site.
Unless otherwise noted, all design and content featured on this site, including, without limitation, product designs, photography, artwork, images, text, and graphics, are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled or licensed by Seibert & Rice. The Site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. You agree not to reproduce, duplicate, copy, display, sell or distribute any of the materials from the Site.
We make every effort to provide accurate, complete, and current information on the Site. However, on occasion, some information may be incomplete, incorrect, or inaccurate. Any such errors are unintentional and we apologize for them. We reserve the right to amend, correct or update information on the Site at any time. In the event that any product listed on the Site shows incorrect information due to photographical error, typographical error, error in pricing information, or error in sizing information, Seibert & Rice shall have the right to refuse or cancel any order placed for the product listed with incorrect information, whether or not the order has been confirmed and a credit card charged. If a credit card was already charged for the purchase Seibert & Rice shall issue a credit to the credit card account in the amount charged. We reserve the right to refuse any order placed with us.
You must be at least 13 years old to use the Site. If you are a minor your parent or legal guardian must consent to these Terms and Condition on your behalf and you may only use the Site with the permission of your parent or legal guardian.
Prices for our products are subject to change without notice.
Our products are carefully inspected before leaving our warehouse. All merchandise must be inspected immediately upon receipt, and any damage must be reported to Seibert & Rice within 24 hours of receipt. Please keep any damaged products and packing materials for inspection.
Variation of Pieces and Color
All dimensions are approximate. Styles and sizes may vary slightly. Because our pieces are handmade, the following characteristics are common: slight color and size variation; smudges; kiln kisses; and/or fingerprints. Please be aware that fine cracks that arise in the drying process are characteristic of handmade terra cotta and are not considered a defect in the product. Due to the chemical composition of the soil from which our terra cotta is made, it is common for the pots to have whiteness on the surface.
ALL SALES ARE FINAL. Merchandise is not returnable.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only collect information that you voluntarily give us via email, by registering on the site, by placing an order, by utilizing other site features or via other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time by clicking on the unsubscribe link in any mass email you receive from us, or by contacting us via the email address or phone number given on our website.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.